Neuhaus Zillertal Resort
Seven pools, a full spa, and the Alps outside the window.
A place to stay in Mayrhofen
The Neuhaus Zillertal Resort is a 4-star hotel in Mayrhofen, rated 4.3/5 across 735 guest reviews. It runs seven swimming pools, a spa and wellness centre, a fitness centre, and an on-site restaurant with bar — a scale that suits both ski-season stays and summer mountain holidays. Rooms include pet-friendly options and family rooms, and free parking is on site. The hotel organises ski school, ski storage, walking tours, bicycle rental, themed dinners, and live music, so there is no shortage of ways to fill a day.
Who this stay suits
A well-equipped 4-star hotel in Mayrhofen where the pool complex and spa do most of the heavy lifting, backed by a restaurant, bar, and organised activities for both winter and summer guests.
Best for
- Ski holidays with storage and school on site
- Families wanting pools and activities
- Guests travelling with pets
- Summer hikers and cyclists
Less suited to
- Travellers wanting a small, quiet retreat
- Those seeking a budget stay — rooms start from €491
Seven pools across the property
Seven swimming pools is an unusual count for a single hotel. Whether that means indoor and outdoor combinations or varying sizes, the volume suggests water facilities are a genuine centrepiece rather than a token amenity. A sun deck and outdoor furniture extend the pool area.
Spa, fitness, and wellness
The spa and wellness centre sits alongside a fully equipped fitness centre. Bathrobes and towels are provided in-room, and the setup suits guests who want structured recovery days between ski runs or hiking routes.
Terraces, garden, and mountain views
The property has a terrace, garden, and outdoor furniture — standard Alpine hotel features that earn their keep when the Zillertal valley is clear. The Double Room Astegg faces the mountains directly, so the view is built into the room rather than an upgrade.
Ski facilities on site
Ski storage means no carrying equipment through the lobby. A ski school operates from the property, which is practical for beginners or guests with children who need instruction without organising it separately in Mayrhofen.
Restaurant, bar, and evening programme
The restaurant runs themed dinners and the hotel stages live music and evening entertainment. There is also a coffee house and snack bar on site. Special diet meals can be arranged on request.
Rooms & suites
Double Room "Astegg"
23.0 m² · sleeps 2 · 1 king bed and 1 sofa bed
- Mountain view
- Attached bathroom
- Flat-screen TV
- Free Wifi
Standout features
Inside Neuhaus Zillertal Resort
Amenities at Neuhaus Zillertal Resort
Most popular facilities
- 7 swimming pools
- Spa and wellness center
- Non-smoking rooms
- Restaurant
- Free Wifi
- Free parking
- Room service
- Fitness center
Great for your stay
- Restaurant
- Parking
- Pet friendly
- Free Wifi
- Spa and wellness center
- Family rooms
- Fitness center
- Room service
Bathroom
- Towels
- Bathrobe
- Hairdryer
Outdoors
- Outdoor furniture
- Sun deck
- Terrace
- Garden
Ski
- Ski school
- Ski storage
Activities
- Bicycle rental Additional charge
- Live music/Performance
- Themed dinners
- Walking tours
- Evening entertainment
- Cycling
- Hiking
- Ping-pong
Winter and summer at Mayrhofen
Ski season
Summer season
Across 735 reviews, the property scores 4.3/5. Guests most frequently cite comfort, location, and cleanliness as the standout qualities. The scale of the pool and wellness facilities appears to be a consistent draw, and the breakfast is flagged as excellent in the hotel's own facility listing.
- Staff8.7
- Facilities9
- Cleanliness9.1
- Comfort9.2
- Value For Money8.2
- Location9.2
- Free Wifi7.7
Reviews scoring 9–10: 27 · average 9.7
They wrote about: facilities, breakfast, staff
Reviews scoring 7–9: 3 · average 8
They wrote about: staff, room, bathroom
No reviews in the selected score range.
Guest reviews summarised from Booking site partners.
Good to know
Frequently asked
Where exactly is the Neuhaus Zillertal Resort?
The hotel is in Mayrhofen, a town in the Zillertal valley in Austria. Mayrhofen is a well-known base for both Alpine skiing in winter and hiking or cycling in summer.
Is parking available, and does it cost extra?
Yes, free parking is available on site. No additional charge applies.
How many pools does the hotel have?
There are seven swimming pools at the property. Outdoor furniture and a sun deck are also available.
What is included in the spa and wellness centre?
The hotel has a spa and wellness centre plus a fitness centre. Bathrobes and towels are provided in rooms. Specific treatments and spa facilities are not detailed in the current facts.
Is breakfast included in the room rate?
The hotel lists breakfast as an excellent facility and offers breakfast in the room as an option. Whether it is included in your rate depends on the tariff booked — check at the time of reservation.
What dining options are on site?
There is a full restaurant, a bar, a coffee house, and a snack bar. The restaurant runs themed dinners and can accommodate special diet meals on request. Wine and champagne are available at additional charge.
Are pets allowed?
Yes. The hotel has pet-friendly rooms, so guests travelling with animals can be accommodated. Confirm pet-specific policies and any fees directly with the hotel when booking.
Is the hotel suitable for families?
Family rooms are available. On-site activities include ping-pong, pool table, darts, and evening entertainment. The ski school and seven pools are also practical for families travelling with children.
What ski facilities does the hotel provide?
The hotel has ski storage and an on-site ski school. Both are useful for guests who do not want to arrange instruction or equipment handling separately in Mayrhofen.
What activities are available in summer?
The hotel organises walking tours and bicycle rental (at additional charge). Hiking and cycling routes are accessible from Mayrhofen. Live music and themed dinners run on site throughout the season.
What does a room cost?
The Double Room Astegg starts from €491. Rates vary by date and tariff. Check directly with the hotel or through your preferred booking channel for current availability and pricing.
Is Wi-Fi free throughout the hotel?
Yes. Free Wi-Fi is available in rooms and is listed as one of the most popular facilities at the property.